Reyee Product

Product

Hardware Support Software support (OS / Firmware) Remote Technical Support
Warranty Duration1
RMA/DOA - Return for Repair (RFR) 2
One-to-One Replacement Service3 Software Updates4 TAC Support (9×5 office hours) 5

RITA Online Self-Service Support (7x24 Online) 6

ES Series Switch
RG-ES05 3 Years N/A
RG-ES05G 3 Years N/A
RG-ES08 3 Years N/A
RG-ES08G 3 Years N/A
RG-ES105D 3 Years N/A
RG-ES108D 3 Years N/A
RG-ES105GD 3 Years N/A
RG-ES106D-P V2 3 Years N/A
RG-ES108GD 3 Years N/A
RG-ES109G-LP-L 3 Years N/A
RG-ES110D-P 3 Years N/A
RG-ES110GSD-P 3 Years N/A
RG-ES116G 3 Years N/A
RG-ES118GS-P 3 Years N/A
RG-ES124GD 3 Years N/A
RG-ES126G-P-L 3 Years N/A
RG-ES126G-LP-L 3 Years N/A
RG-ES126S-LP V2 3 Years N/A
RG-ES126S-P V2 3 Years N/A
RG-ES216GC 3 Years N/A
RG-ES216GC V2 3 Years N/A
RG-ES224GC 3 Years N/A
RG-ES224GC V2 3 Years N/A
RG-ES205GC-P 3 Years N/A
RG-ES206GC-P 3 Years N/A
RG-ES205GC 3 Years N/A
RG-ES208GC 3 Years N/A
RG-ES209GC-P 3 Years N/A
RG-ES210GC-LP 3 Years N/A
RG-ES218GC-P 3 Years N/A
RG-ES226GC-P 3 Years N/A
RG-ES220GS-P 3 Years N/A
RG-ES206GS-P 3 Years N/A
RG-ES210GS-P 3 Years N/A
RG-ES228GS-P 3 Years N/A
NIS Series Switch
RG-NIS3100-8GT4SFP-HP 5 Years N/A
RG-NIS3100-8GT2SFP-HP 5 Years N/A
RG-NIS3100-4GT2SFP-HP 5 Years N/A
NIS-GE-SFP-550M-MM850 5 Years N/A
NIS-GE-SFP-10KM-SM1310 5 Years N/A
NIS-GE-SFP-20KM-SM1550-BIDI 5 Years N/A
NIS-GE-SFP-20KM-SM1310-BIDI 5 Years N/A
RG-NIS-PA120-48 3 Years N/A
RG-NIS-PA240-48 3 Years N/A
NBS Series Switch
RG-NBS3100-8GT2SFP-P 5 Years N/A
RG-NBS3100-8GT2SFP-P V2 5 Years N/A
RG-NBS3100-24GT4SFP-P 5 Years N/A
RG-NBS3100-8GT2SFP 5 Years N/A
RG-NBS3100-24GT4SFP 5 Years N/A
RG-NBS3100-24GT4SFP V2 5 Years N/A
RG-NBS3100-24GT4SFP-P V2 5 Years N/A
RG-NBS3100-48GT4SFP-P 5 Years N/A
RG-NBS3200-24GT4XS-P 5 Years N/A
RG-NBS3200-48GT4XS-P 5 Years N/A
RG-NBS3200-24GT4XS 5 Years N/A
RG-NBS3200-48GT4XS 5 Years N/A
RG-NBS3200-24SFP/8GT4XS 5 Years N/A
RG-NBS5100-24GT4SFP 5 Years N/A
RG-NBS5100-48GT4SFP 5 Years N/A
RG-NBS5100-24GT4SFP-P 5 Years N/A
RG-NBS5200-24GT4XS 5 Years N/A
RG-NBS5200-48GT4XS 5 Years N/A
RG-NBS5200-48GT4XS-UP 5 Years N/A
RG-NBS5200-24SFP/8GT4XS 5 Years N/A
RG-NBS5200-24GT4XS-P 5 Years N/A
RG-NBS5300-8MG2XS-UP 5 Years N/A
RG-NBS7006 (purchased from Ruijie after Feb. 1st, 2024) 5 Years N/A
RG-NBS7003 (purchased from Ruijie after Feb. 1st, 2024) 5 Years N/A
RG-NBS6002 (purchased from Ruijie after Feb. 1st, 2024) 5 Years N/A
RG-NBS7006 (purchased from Ruijie prior to Feb. 1st, 2024) 5 Years 9x5x15CD-Ship8 N/A
RG-NBS7003 (purchased from Ruijie prior to Feb. 1st, 2024) 5 Years 9x5x15CD-Ship8 N/A
RG-NBS6002 (purchased from Ruijie prior to Feb. 1st, 2024) 5 Years 9x5x15CD-Ship8 N/A
Wireless Access Point
RG-RAP2200(E) 3 Years N/A
RG-RAP2200(F) 3 Years N/A
RG-RAP1200(F) 3 Years N/A
RG-RAP1200(P) 3 Years N/A
RG-RAP1260 3 Years N/A
RG-RAP1261 3 Years N/A
RG-RAP2260(G) 3 Years N/A
RG-RAP2260(E) 3 Years N/A
RG-RAP6260(G) 3 Years N/A
RG-EAP602 3 Years N/A
RG-RAP6262(G) 3 Years N/A
RG-RAP6202(G) 3 Years N/A
RG-RAP2260 3 Years N/A
RG-RAP2260(H) 3 Years N/A
RG-RAP2266 3 Years N/A
RG-RAP6262 3 Years N/A
RG-RAP6260(H) 3 Years N/A
RG-RAP62-OD 3 Years N/A
RG-RAP73HD 3 Years N/A
RAP72pro 3 Years N/A
SME
RAP73pro 5 Years (LLW) N/A
RG-NBS5500-12XS 5 Years (LLW) N/A
RG-NBS3300-8MG2XS-P 5 Years (LLW) N/A
RG-NBS3300-16MG4XS-HP 5 Years (LLW) N/A
Wireless Bridge
RG-EST310 V2 3 Years N/A
RG-EST350 V2 3 Years N/A
RG-EST100-E 3 Years N/A
RG-AirMetro550G-B 3 Years N/A
RG-AirMetro460G 3 Years N/A
RG-AirMetro460F 3 Years N/A
RG-ANT20S-90 3 Years N/A
RG-ANT16S-120 3 Years N/A
RG-ANT13-360 3 Years N/A
EG Series Router
RG-EG105G 3 Years N/A
RG-EG105G V2 3 Years N/A
RG-EG105G-P V2 3 Years N/A
RG-EG105G-V3 3 Years N/A
RG-EG105G-P 3 Years N/A
RG-EG209GS 3 Years N/A
RG-EG210G-P 3 Years N/A
RG-EG210G-P-V3 3 Years N/A
RG-EG210G-E 3 Years N/A
RG-EG305GH-P-E 3 Years N/A
RG-EG310GH-E 3 Years N/A
RG-EG310GH-P-E 3 Years N/A
RG-EG105GW 3 Years N/A
RG-EG105GW(T) 3 Years N/A
RG-EG105GW-X 3 Years N/A
RG-EG1510XS 3 Years N/A
RG-NBR6120-E 3 Years N/A
RG-NBR6205-E 3 Years N/A
RG-NBR6210-E 3 Years N/A
RG-NBR6215-E 3 Years N/A
Home Wi-Fi
RG-EW300 PRO 3 Years N/A
RG-EW300T 3 Years N/A
RG-EW300N 3 Years N/A
RG-EW1200 3 Years N/A
RG-EW1200G PRO 3 Years N/A
RG-EW1300G 3 Years N/A
RG-EW1800GX PRO 3 Years N/A
RG-EW3200GX PRO 3 Years N/A
RG-EW300R 3 Years N/A
RG-EW1200R 3 Years N/A
RG-M18 3 Years N/A
RG-M32 3 Years N/A
RG-EW3000GX PRO 3 Years N/A
RG-EW3000GX 3 Years N/A
e-Lighten
RG-NBF6002M 5 Years N/A
MF6000M-16FS8GT2XS 5 Years N/A
MF6000M-16GT8SFP2XS 5 Years N/A
MF6000M-24GT2XS 5 Years N/A
RG-NBF5200M-8FS16GT4XS 5 Years N/A
OM-GE-10KM-SFP-SM1490 5 Years N/A
RG-NBF2100S-16GT1SC-P 3 Years N/A
RG-NBF2100S-8GT1SC-P 3 Years N/A
RG-NBF2100S-8GT1SC 3 Years N/A
RG-APF1250 3 Years N/A
RG-SPL2032-SC 3 Years N/A
RG-SPL2016-SC 3 Years N/A
SWITCHES
Products Hardware Support Software support (OS / Firmware) Remote Technical Support
Warranty Duration1 RMA/DOA - Return for Repair (RFR) 2 One-to-One Replacement Service3 Software Updates4 TAC Support (9×5 office hours) 5 RITA Online Self-Services Support (7x24 Online) 6
RG-N18000-X Series
RG-N18018-X 3 Years 9x5x15CD-Ship8 N/A
RG-N18010-X 3 Years 9x5x15CD-Ship8 N/A
Related management engine, line card, power & fan module of RG-N18000-X Series Switches 3 Years 9x5x15CD-Ship8 N/A
RG-N18000 Series
RG-N18007 3 Years 9x5x15CD-Ship8 N/A
RG-N18010 3 Years 9x5x15CD-Ship8 N/A
RG-N18012 3 Years 9x5x15CD-Ship8 N/A
RG-N18014 3 Years 9x5x15CD-Ship8 N/A
Related management engine, line card, power & fan module of RG-N18000 Series Switches 3 Years 9x5x15CD-Ship8 N/A
RG-S7800C Series
RG-S7808C 3 Years 9x5x15CD-Ship8 N/A
RG-S7805C 3 Years 9x5x15CD-Ship8 N/A
The power module, line card of RG-S7800C Series Switches 3 Years 9x5x15CD-Ship8 N/A
Data Center Switch
RG-S6500 Series
RG-S6520-64CQ 3 Years 9x5x15CD-Ship8 N/A
RG-S6510-48VS8CQ 3 Years 9x5x15CD-Ship8 N/A
Related line card, power & fan module of RG-S6500 Series Switch 3 Years 9x5x15CD-Ship8 N/A
RG-S6200 Series
RG-S6250-48XS8CQ 3 Years 9x5x15CD-Ship8 N/A
RG-S6220-48XS6QXS-H-AC 3 Years 9x5x15CD-Ship8 N/A
RG-S6220-48XT6QXS-H-AC 3 Years 9x5x15CD-Ship8 N/A
Related line card, power & fan module of RG-S6200 Series Switch 3 Years 9x5x15CD-Ship8 N/A
RG-S6100 Series
RG-S6120-20XS4VS2QXS 3 Years 9x5x15CD-Ship8 N/A
RG-S6110-24MG4VS-UP 3 Years 9x5x15CD-Ship8 N/A
RG-S6110-48MG4VS2QXS-UP 3 Years 9x5x15CD-Ship8 N/A
RG-S6120-24XMG4XS4VS-UP-H 3 Years 9x5x15CD-Ship8 N/A
RG-S6120-48XMG4VS2QXS-UP-H 3 Years 9x5x15CD-Ship8 N/A
RG-S5760C Series
RG-S5760C-24GT8XS-X 3 Years N/A
RG-S5760C-24SFP/8GT8XS-X 3 Years N/A
RG-S5760C-48GT4XS-X 3 Years N/A
RG-S5750-H Series
RG-S5750C-28GT4XS-H 3 Years / Limited Lifetime7 (Optional) 9x5x15CD-Ship8 N/A
RG-S5750C-48GT4XS-H 3 Years / Limited Lifetime7 (Optional) 9x5x15CD-Ship8 N/A
RG-S5750C-28SFP4XS-H 3 Years / Limited Lifetime7 (Optional) 9x5x15CD-Ship8 N/A
RG-S5750C-48SFP4XS-H 3 Years / Limited Lifetime7 (Optional) 9x5x15CD-Ship8 N/A
RG-S5750-48GT4XS-HP-H 3 Years 9x5x15CD-Ship8 N/A
Related line card, power & fan module of RG-S5750-H Series Switch 3 Years 9x5x15CD-Ship8 N/A
RG-S5300-E Series
RG-S5300-24GT4XS-E 3 Years N/A
RG-S5300-48GT4XS-E 3 Years N/A
RG-S5310-24GT4XS-P-E 3 Years N/A
RG-S5310-48GT4XS-P-E 3 Years N/A
RG-S5000-E Series
RG-S5000-24GT4MS-P-E 3 Years N/A
RG-S5000-10GT2MS-P-E 3 Years N/A
RG-S5000-48GT4MS-E 3 Years N/A
RG-S5000-24GT4MS-E 3 Years N/A
RG-S5000-10GT2MS-E 3 Years N/A
RG-S2900G-E V3 Series
RG-S2928G-E V3 3 Years / Limited Lifetime7 (Optional) 9x5x15CD-Ship8 N/A
RG-S2952G-E V3 3 Years / Limited Lifetime7 (Optional) 9x5x15CD-Ship8 N/A
RG-S2910XS-E/P Series
RG-S2910-24GT4XS-E 3 Years / Limited Lifetime7 (Optional) 9x5x15CD-Ship8 N/A
RG-S2910-48GT4XS-E 3 Years / Limited Lifetime7 (Optional) 9x5x15CD-Ship8 N/A
RG-S2910C-24GT2XS-HP-E 3 Years 9x5x15CD-Ship8 N/A
RG-S2910C-48GT2XS-HP-E 3 Years 9x5x15CD-Ship8 N/A
RG-S2910-10GT2SFP-P-E 3 Years 9x5x15CD-Ship8 N/A
Related line card, power & fan module of RG-S2910XS-E/P Series Switch 3 Years 9x5x15CD-Ship8 N/A
RG-S2910-H Series(HPoE)
RG-S2910-24GT4XS-UP-H(V3.0) 3 Years 9x5x15CD-Ship8 N/A
RG-S2910-24GT4SFP-UP-H(V3.0) 3 Years 9x5x15CD-Ship8 N/A
RG-S2910-10GT2SFP-UP-H(V3.0) 3 Years 9x5x15CD-Ship8 N/A
RG-S2915 Series
RG-S2915-10GT2MS-P-L 3 Years N/A
RG-S2915-24GT4MS-P-L 3 Years N/A
RG-S2915-24GT4MS-L 3 Years N/A
RG-S2915-48GT4MS-L 3 Years N/A
L2+ Full Managed
XS-S1960-10GT2SFP-P-H 3 Years N/A
XS-S1960-24GT4SFP-UP-H 3 Years N/A
XS-S1960-24GT4SFP-H 3 Years N/A
XS-S1960-48GT4SFP-H 3 Years N/A
L2 Smart Managed
XS-S1920-26GT2SFP-P-E 3 Years N/A
XS-S1920-26GT2SFP-LP-E 3 Years N/A
XS-S1920-9GT1SFP-P-E 3 Years N/A
XS-S1920-24T2GT2SFP-P-E 3 Years N/A
XS-S1920-24T2GT2SFP-LP-E 3 Years N/A
RG-S1920-24GT4SFP/2GT 3 Years N/A
RG-S1920-18GT2SFP 3 Years N/A
Unmanaged PoE
RG-ES126G-P-L 3 Years N/A
RG-ES126G-LP-L 3 Years N/A
RG-ES109G-LP-L 3 Years N/A
RG-S1818G 3 Years N/A
RG-S1826 3 Years N/A
RG-S1826G 3 Years N/A
RG-S1826G-P 3 Years N/A
RG-S1808 3 Years N/A
RG-S1810G-P 3 Years N/A
RG-S1808G 3 Years N/A
RG-S1809-P 3 Years N/A
Cloud-managed SWITCHES
Products Hardware Support Software support (OS / Firmware) Remote Technical Support
Warranty Duration1 RMA/DOA - Return for Repair (RFR) 2 One-to-One Replacement Service3 Software Updates4 TAC Support (9×5 office hours) 5 RITA Online Self-Services Support (7x24 Online) 6
RG-CS88 Series
RG-CS88-08 3 Years 9x5x15CD-Ship8 N/A
CM88-CM 3 Years 9x5x15CD-Ship8 N/A
CM88-8CQ-H 3 Years 9x5x15CD-Ship8 N/A
CM88-48XS-H 3 Years 9x5x15CD-Ship8 N/A
CM88-48GT-H 3 Years 9x5x15CD-Ship8 N/A
CM88-48SFP-H 3 Years 9x5x15CD-Ship8 N/A
RG-CS86 Series
RG-CS86-20XS4VS2QXS-D 3 Years 9x5x15CD-Ship8 N/A
RG-CS86-12XMG4VS-UP 3 Years 9x5x15CD-Ship8 N/A
RG-CS86-24XMG4XS4VS-UPD 3 Years 9x5x15CD-Ship8 N/A
RG-CS86-24MG4VS-UPD 3 Years 9x5x15CD-Ship8 N/A
RG-CS86-48MG4VS2QXS-UPD 3 Years 9x5x15CD-Ship8 N/A
RG-CS85 Series
RG-CS85-24GT8XS-D(purchased from Ruijie after Feb. 1st, 2024) 3 Years 9x5x15CD-Ship8 N/A
RG-CS85-48GT4XS-D(purchased from Ruijie after Feb. 1st, 2024) 3 Years 9x5x15CD-Ship8 N/A
RG-CS85-24SFP/8GT8XS-D(purchased from Ruijie after Feb. 1st, 2024) 3 Years 9x5x15CD-Ship8 N/A
CM85-4XS2CQ(purchased from Ruijie after Feb. 1st, 2024) 3 Years 9x5x15CD-Ship8 N/A
RG-CS85-24GT8XS-D(purchased from Ruijie prior to Feb. 1st, 2024) 3 Years N/A
RG-CS85-48GT4XS-D(purchased from Ruijie prior to Feb. 1st, 2024) 3 Years N/A
RG-CS85-24SFP/8GT8XS-D(purchased from Ruijie prior to Feb. 1st, 2024) 3 Years N/A
CM85-4XS2CQ(purchased from Ruijie prior to Feb. 1st, 2024) 3 Years N/A
RG-CS85-48SFP4XS-D 3 Years 9x5x15CD-Ship8 N/A
RG-CS85-48GT4XS-HPD 3 Years 9x5x15CD-Ship8 N/A
RG-CS83-PD Series
RG-CS83-24GT4XS-PD 3 Years N/A
RG-CS83-48GT4XS-PD 3 Years N/A
RG-CS83 Series
RG-CS83-12GT4XS-P 3 Years N/A
RG-CS83-24GT4XS 3 Years N/A
RG-CS83-48GT4XS 3 Years N/A
RG-CS83-24GT4XS-P 3 Years N/A
RG-CS83-48GT4XS-P 3 Years N/A
WIRELESS LAN
Products Hardware Support Software support (OS / Firmware) Remote Technical Support
Warranty Duration1 RMA/DOA - Return for Repair (RFR) 2 One-to-One Replacement Service3 Software Updates4 TAC Support (9×5 office hours) 5 RITA Online Self-Services Support (7x24 Online) 6
Indoor Access Points
RG-AP840-I 3 Years / Limited Lifetime7 (Optional) N/A
RG-AP740-I 3 Years N/A
RG-AP740-I (C) 3 Years N/A
RG-AP730-L 3 Years / Limited Lifetime7 (Optional) N/A
RG-AP720-L 3 Years / Limited Lifetime7 (Optional) N/A
RG-AP820-L (V2) 3 Years N/A
RG-AP710 3 Years / Limited Lifetime7 (Optional) N/A
RG-AP210-L 3 Years N/A
RG-AP840-L 3 Years N/A
RG-AP820(AR) 3 Years 9x5x15CD-Ship8 N/A
RG-AP880-AR 3 Years 9x5x15CD-Ship8 N/A
RG-AP820-L(V3) 3 Years N/A
RG-AP880(TR) 3 Years 9x5x15CD-Ship8 N/A
RG-AP810-L 3 Years N/A
RG-AP880-L 3 Years N/A
Wall Plate Access Points
RG-AP130(L) 3 Years N/A
RG-AP130(W2) 3 Years N/A
RG-AP130(W2) V2 3 Years N/A
RG-AP110-L 3 Years N/A
RG-AP180 3 Years N/A
RG-AP180P-L 3 Years N/A
RG-AP180(V3) 3 Years 9x5x15CD-Ship8 N/A
RG-AP180-I 3 Years 9x5x15CD-Ship8 N/A
Outdoor Access Points
RG-AP630(CD) 3 Years N/A
RG-AP630(IDA2) 3 Years N/A
RG-AP630(IODA) 3 Years N/A
RG-AP680(CD) 3 Years N/A
RG-AP680P-L 3 Years N/A
RG-AP680-L 3 Years N/A
RG-AP680-AR 3 Years 9x5x15CD-Ship8 N/A
Outdoor Access Points Accessories
RG-ANTx3-2400&5800(O) 1 Years N/A
RG-ANTx3-2400D 1 Years N/A
RG-ANTx3-5800D 1 Years N/A
Wireless Controller (Appliance)
RG-WS6008 3 Years 9x5x15CD-Ship8 N/A
RG-WS6108 3 Years 9x5x15CD-Ship8 N/A
RG-WS6816 3 Years 9x5x15CD-Ship8 N/A
RG-M18000-WS-ED 3 Years 9x5x15CD-Ship8 N/A
RG-WS6512-L 3 Years 9x5x15CD-Ship8 N/A
Optical i-Share+ Access Point Series
RG-AM5528-SF 3 Years 9x5x15CD-Ship8 N/A
RG-MAP852-SF-M 3 Years 9x5x15CD-Ship8 N/A
RG-MAP852-SF-S 3 Years 9x5x15CD-Ship8 N/A
GATEWAY
Products Hardware Support Software support (OS / Firmware) Remote Technical Support
Warranty Duration1 RMA/DOA - Return for Repair (RFR) 2 One-to-One Replacement Service3 Software Updates4 TAC Support (9×5 office hours) 5 RITA Online Self-Services Support (7x24 Online) 6
RG-EG3000XE (purchased from Ruijie after Feb. 1st, 2024) 3 Years N/A
RG-EG3250 (purchased from Ruijie after Feb. 1st, 2024) 3 Years N/A
RG-EG3230 (purchased from Ruijie after Feb. 1st, 2024) 3 Years N/A
RG-EG3000XE (purchased from Ruijie prior to Feb. 1st, 2024) 3 Years 9x5x15CD-Ship8 N/A
RG-EG3250 (purchased from Ruijie prior to Feb. 1st, 2024) 3 Years 9x5x15CD-Ship8 N/A
RG-EG3230 (purchased from Ruijie prior to Feb. 1st, 2024) 3 Years 9x5x15CD-Ship8 N/A
RG-EG2100-P v2 3 Years N/A
RG-Gateway-HDD-1T 3 Years N/A
ROUTER
Products Hardware Support Software support (OS / Firmware) Remote Technical Support
Warranty Duration1 RMA/DOA - Return for Repair (RFR) 2 One-to-One Replacement Service3 Software Updates4 TAC Support (9×5 office hours) 5 RITA Online Self-Services Support (7x24 Online) 6
RSR77-X Series
RSR7716-X 3 Years 9x5x15CD-Ship8 N/A
RSR7708-X 3 Years 9x5x15CD-Ship8 N/A
RSR30 Series
RSR30-X-SPU10 V1.5 3 Years 9x5x15CD-Ship8 N/A
RSR20 Series
RSR20-X-28 3 Years 9x5x15CD-Ship8 N/A
FIREWALL
Hardware Support Software support (OS / Firmware) Remote Technical Support
Warranty Duration1 RMA/DOA - Return for Repair (RFR)2 One-to-One Replacement Service3 Software Updates4 TAC Support (9×5 office hours) 5 RITA Online Self-Services Support (7x24 Online)6
RG-WALL 1600-S3200 3 Years 9x5x15CD-Ship8 N/A
RG-WALL 1600-M5100 3 Years 9x5x15CD-Ship8 N/A
RG-WALL 1600-M6600 3 Years 9x5x15CD-Ship8 N/A
RG-WALL 1600-X9300 3 Years 9x5x15CD-Ship8 N/A
RG-WALL 1600-Z3200-S 3 Years N/A
RG-NSEC-HDD-1T 3 Years N/A
SOFTWARE
Products Hardware Support Software support (OS / Firmware) Remote Technical Support
Warranty Duration1 RMA/DOA - Return for Repair (RFR) 2 One-to-One Replacement Service3