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ID: End-of-Life Announcement– HOMEWIFI Division – 2024-07-31
Date: 2024-07-31
Dear customers,,
To meet your increasing needs for advanced products and technologies, Ruijie will provide more competitive products to help achieve network value. Ruijie announces the end-of-sale date for RG-EW1800GX PRO in the international market. We hope that the announcement can serve as a reference for your future network development plans.
The last day to sell RG-EW1800GX PRO in the International market is July 31, 2024. After this date, any order for the product will no longer be accepted. The last day of support for the product in the international market is July 31, 2029. After this date, all support services for the product are unavailable.
Table 1 End-of-Sale Product and Available Replacement
| Country or Region |
End-of-Sale Model |
End-of-Sale Product Description |
Replacement Model |
Replacement Description |
| Internal Market |
RG-EW1800GX PRO |
1800M Wi-Fi 6 Dual-band Gigabit Mesh* Route:enterprise-grade chip solution;Gigabit broadband access;Dual-core four-thread CPU;Support for hardware NAT;Concurrent access up to 48 (recommended) terminalsWireless access: dual-band 1800Mbps, Wired access: 5 Gigabit ports, including 1 WAN port and 4 LAN ports;Support for 802.11ax protocol;Exclusive Reyee Mesh technology for multi-device;Support Seamless roaming of Wi-Fi signals2+2 independent high-performance signal amplifiers(FEM);Management via the Ruijie Cloud App on mobile phones |
RG-EW3000GX |
AX3000 Dual-Band Gigabit Wi-Fi 6 Router, Support Dual-WAN, Dual-core 1.3GHz powerful CPU, Recommend up to 60 users, Wi-Fi: Dual-Band 2976Mbps; Ports: 1×10/100/1000 Mbps WAN Port, 1×10/100/1000 Mbps WAN/LAN Port, 3×10/100/1000 Mbps LAN Ports, Support 160MHz channel, Support Reyee Mesh and Cloud Management. |
Table 2: End-of-Sale Product Service Plan
| Country or Region |
End-of-Sale Model |
End-of-Sale Date |
End of Official Software Releases Date |
End of Software Maintenance Releases Date |
End of New Service Attachment Date
|
End of (Hardware) Service Contract Renewal Date |
Last Date of Support |
| International Market |
RG-EW1800GX PRO |
July 31, 2024 |
Dec 30, 2024 |
July 31, 2026 |
July 31, 2025 |
July 31, 2026 |
July 31, 2029 |
Product Replacement and Upgrade
Replacements will provide you with distinctive and advanced features. For more details about available replacements, please log in to Ruijie official website: https://www.ruijienetworks.com/.
Ruijie Networks Co., Ltd.
July 31, 2024
Appendix
End-of-Life Milestones for Ruijie Products
| Milestone |
Definition |
| End-of-Sale Date |
The last date to accept product orders, including new and capacity expansion orders. After this date, the product is no longer for sale. This is also the last day to accept the new software order or hardware upgrade order. |
| End-of-Production Date |
The last date to make the product. The production of the product and related accessories will be suspended. |
| End of Software Maintenance Releases Date |
The last date that Ruijie releases the final software maintenance version or bug fixes for the service application software and operating system software of the product. After this date, Ruijie will no longer develop, repair, maintain, or test the product software. |
| End of Service Contract Renewal Date |
For the product that is not covered by a service contract, this is the last date to sign a new service contract for the product. After this date, no service contract will be signed for the product. |
| End of (Hardware) Service Contract Renewal Date |
The last date to renew or extend a service contract for the product (hardware). After this date, any existing service contract of the product will no longer be renewed or extended. |
| Last Date of Support |
The last date to provide applicable service and support for the product. After this date, all support services for the product are unavailable. |
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