End-of-Sale Announcement in International Market for Ruijie RG-SAM+ series

ID: End-of-Life Announcement– EBG Division 2025-6    

Date:  2025-03-30

 

Dear users,

To meet your increasing needs for advanced products and technologies, Ruijie will provide more competitive products to help achieve network value. Ruijie announces the end-of-sale date for RG-SAM+ series in the international market. We hope that the announcement can serve as a reference for your future network development plans.

The last day to sell RG-SAM+ series in the international market is March 30, 2025. After this date, we will not accept new orders or capacity expansion orders. The last day of support for the product in the international market is March 30, 2030. After this date, all support services for the product are unavailable.

 

Table 1 End-of-Sale Product and Available Replacement

Country or Region

End-of-Sale Model

End-of-Sale Product Description

Replacement Model

Replacement Description

International Market

RG-SAM+software customization component

The customized development of SAM-related software is carried out according to the individual needs of users.

N/A

Please contact local contact window (Sales) for customization service.

International Market

RG-SAM+Self-Service Components

This component provides a web-based self-service platform for end users

RG-SMP+ PRO

Basic platform, one-time purchase, required option, including basic authentication system, AAA authentication function: three-party identity source connection, connection with friendly NAS devices, etc.

International Market

RG-SAM+License-10000

RG-SAM+ basic platform supporting license, each license includes authorization for 10,000 account openings, and the excess part is opened for every 10,000 accounts

RG-SMP-LIC-10000

Online terminal authorization 10000

International Market

RG-SAM+ software debugging service

RG-SAM+ software debugging by experienced engineers of Ruijie Network

RG-SMP+ PRO

Basic platform, one-time purchase, required option, including basic authentication system, AAA authentication function: three-party identity source connection, connection with friendly NAS devices, etc.

International Market

RG-SAM+ Portal Component

Provide Portal authentication function for RG-SAM+;

RG-SMP+ PRO

Basic platform, one-time purchase, required option, including basic authentication system, AAA authentication function: three-party identity source connection, connection with friendly NAS devices, etc.

International Market

RG-SAM+ enhanced log component

After the enhanced log component is enabled, SAM+ accounting records, online details, logs, and gateway traffic records will be able to store data

RG-SMP+ PRO

Advanced platform, one-time purchase includes log components, COA, social software guest function, ppsk, wpa3, user dynamic VLAN pairing, etc.

International Market

RG-SAM+ base platform

The basic platform of RG-SAM+ is authorized according to the number of accounts opened, and a license needs to be configured;

RG-SMP+ BASE

Certification base platform (Mandatory)

International Market

RG-SAM+License-1000

RG-SAM+ basic platform supporting license, each license includes authorization for 1,000 account openings, and the excess part is opened for every 1,000 accounts

RG-SMP-LIC-1000

Online terminal authorization 1000

International Market

RG-SAM+ 集群组件

RG-SAM+ cluster function. Need to deploy two sets of RG-SAM+ system product (include foundation platform, component, license).

RG-SMP-PRO

Advanced platform, one-time purchase includes log components, COA, social software guest function, ppsk, wpa3, user dynamic VLAN pairing, etc.

International Market

RG-SAM+ 网上营业厅1年服务授权

After customer purchases the license, allow customer to use online business service one year, when the license expired the service can‘t be used. customer can purchase multiple to increase the usage period.

N/A

Please contact local contact window (Sales) for online business service

 

Table 2: End-of-Sale Product Service Plan

Country or Region

End-of-Sale Model

End-of-Sale Date

End of Official Software Releases Date

End of Software Maintenance Releases Date

End of New Service Attachment Date

Last Date of Support

International Market

RG-SAM+software customization component

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

International Market

RG-SAM+Self-Service Components

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

International Market

RG-SAM+License-10000

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

International Market

RG-SAM+ software debugging service

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

International Market

RG-SAM+ Portal Component

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

International Market

RG-SAM+ enhanced log component

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

International Market

RG-SAM+ base platform

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

International Market

RG-SAM+License-1000

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

International Market

RG-SAM+ 集群组件

Mar 30,2025

Jun 30,2025

Mar 30,2027

Mar 30,2026

Mar 30,2030

 

 

Product Replacement and Upgrade

Replacements will provide you with distinctive and advanced features. For more details about available replacements, please log in to Ruijie official website: https://www.ruijie.com.

                                               

                                                                                                                                                               Ruijie Networks Co., Ltd.

                                                                                                                                                                           March 30, 2025

                                              

 

Appendix

 

End-of-Life Milestones for Ruijie Products

 

Milestone

Definition

End-of-Sale Date

The last date to accept product orders, including new and capacity expansion orders. After this date, the product is no longer for sale. This is also the last day to accept the new software order or hardware upgrade order.

End-of-Production Date

The last date to make the product. The production of the product and related accessories will be suspended.

End of Software Maintenance Releases Date

The last date that Ruijie releases the final software maintenance version or bug fixes for the service application software and operating system software of the product. After this date, Ruijie will no longer develop, repair, maintain, or test the product software.

End of Service Contract Renewal Date

For the product that is not covered by a service contract, this is the last date to sign a new service contract for the product. After this date, no service contract will be signed for the product.

End of (Hardware) Service Contract Renewal Date

The last date to renew or extend a service contract for the product (hardware). After this date, any existing service contract of the product will no longer be renewed or extended.

Last Date of Support

The last date to provide applicable service and support for the product. After this date, all support services for the product are unavailable.